Whether you’re new to Royal Prime or looking for a room, this guide will help you learn more about the platform and its features.
Book with Royal Prime
We give preference to higher education students. However, teachers and young workers are also allowed to stay in our studios.
Contracts have a minimum duration of 6 months. Reservations for periods other than those mentioned, contact us via email geral@royalprime.pt
The room is equipped and furnished to make you feel at home. The final cost of accommodation includes electricity, water, WiFi internet access, as well as cleaning of common areas of the residence. You will also have access to all services, facilities and amenities available in your residence.
We guarantee that the room allocated will be in the category chosen by you and will not present any relevant variations compared to what was agreed and presented at the time of the visit.
Paynents and Reservation Tax
Room reservations are subject to payment of a reservation fee, the value of which corresponds to a monthly fee.
2. How long does the reservation last?
The room reservation remains active for a period of 15 (fifteen) days.
3. Is the reservation fee refundable in case of cancellation?
The reservation fee is non-refundable in case of cancellation. If the resident signs an accommodation contract, the value will be deducted from the amount of the deposit to be provided under the aforementioned contract.
4. What payment methods are accepted?
Payments can be made using the following methods: bank transfer or Multibanco Reference (only available for Portuguese banks). You can find payment details on the invoice available in your reserved area or sent to your email.
5. Until what day can I make the payment?
Payment must be made by the 8th of each month. To pay the rent, you can log in to the reserved area of ??our website, or confirm in your email, and access the invoice issued with the payment details.
General Questions
The available common areas differ between residences. As a rule, you will have areas such as a living room and kitchen in all residences. Additionally, you may also have available areas such as laundry, swimming pool, gym, bar, lounge, library, cinema, jacuzzi, and grocery store area.
Smoking is not permitted in our residences
Guests are permitted with prior authorization from the person responsible for the residence.
Pets are not allowed in our residences.
No, our residents have no time restrictions on access to their residence.
Contacts
If you have any further questions, our team is available to help you.
You can contact us:
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